Purchased Gold Bars - Where are they? in Red Dead Online Posted January 11, 2020 When you made the purchase were you logged into YOUR account? IF more than one person share a console.. sometimes purchases are made on the wrong character. Like check other peoples accounts if they share the same household. e.g. If I purchased 100 gold bars on my wifes account.. It would not show up in my game,.. and Id never notice because nobody plays RDR2 on her account. The store should have a custromer service number. I'm betting you also did not get an invoice and purchase number.. check their email. This may no t be OP solution. but is a problem for some.. in various games.