Hello I am having some issues installing the game. I can't get past the initial launch screens before seeing (see screenshot). I sent the message in italics below to support and did a live chat with someone. They told me to add some numbers into my DNS settings then disable all my firewalls and anti-virus settings before restarting my computer. I asked how I would resume the conversation if I restarted and he told me he would "keep it open" and I could resume when logging back into support. There was no such option and my ticket was closed as 'resolved'. Anyway below is what I sent.
Hello. I receive this error (see screenshot) when launching the game. Previously I was unable to even launch the game but updated to the latest graphics drivers fixed this issue however now my graphics drivers are somehow still a problem and it's in some way related to the Social Club? Steps I've taken:-
- Running the game through the launcher, through desktop shortcut, through folder .exe, as administrator, as non-administrator for all combinations of the previous.
- Disabling anti-virus.
- Allowing firewall access, disabling firewalls.
- Re-downloading most up-to-date graphics drivers. The most up-to-date is the one suggested on your website and it is the one I am using.
- Uninstalled and reinstalled Social Club.
I exceed the minimal system requirements: i5 3570k and Nvidia 1060. I have 8GB of RAM.
I'm more than happy to allow a remote access session if it'll help.
Regards
Does anyone have any ideas? I'm starting to wonder if it's because the launcher and social club won't install to the same location. Social club is hard coded to only ever install into OS C: theres no option to change it, it always magically goes there whilst the launcher can be installed anywhere. My OS C: drive is my smallest drive... I want the game, launcher and club in my big gaming SSD but it's not possible to have all 3 there as the social club is always locked :/ are there any workarounds to play the game despite them being in different locations? I can kinda get why it throws a tantrum over it but if I could move social I would.