Unable to access online gameplay since I linked my rockstar account and twitch prime account to my Xbox live

[Blatantice 7418]

So I have contacted Rockstar as best as I could via support tickets but their whole system is jacked up I can't even view the tickets I have submitted let alone get any kind of help from them . I can't access rdr2 from my profile online but I can switch to a different profile and it works fine . Any one have any ideas