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New Update Free stuff and PS Plus issues




Anyone else having issues with the latest updates and free stuff from RS?

We have a couple of family accounts.  Each has their own PSN sign in and we each have a year paid PS Plus membership.  All got the raccoon hat but only one member got the 10 bars of gold for having a two step verification active.   Two members got notification that they got 10 bars of gold but didn't actully get the bars.   Only one member got the three treasure maps for the PS Plus membership and none of us got the free care packages from RS for this latest update, despite each being at levels 26 / 32 /16  - I have tried to submit a ticket to RS but it just keeps returning me to the start page where you select which game you are requesting help with.  We did send a tweet to RS support so hopefully they get back to us. 


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