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PS4 technical issues...should I switch to XBOX?


Jackthestripper
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I bought my PS4 in December of 2015.  Recently it wouldn't turn on, and tech support 3 TIMES had me reinstall the latest update and rebuild the system.  It works for a few hours, and then suddenly when I turn it on I have to do it all over again.  They told me that for $100 I could ship it to them and they would fix it.  I don't know if I trust them to fix it, seeing as I spent $300 on this system just about 2 years ago and it already is shot.  So, I don't know if I should switch to XBOX or pay the $100 and fix my PS4.  It's kind of a matter of principle as well.  I shouldn't have to pay to fix a system less than 2 years old. Anyone else encountered this issue with PS4? Really torn on what to do as I have never even turned on an XBOX and don't know if I would like it. 

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Damn that sux. Having lost my original Phat PS3 to the YLOD it made buying newer consoles a bit harder but I did end up buying a superslim replacement.

I guess having to pay the $100 is still cheaper than having to buy a new console or switch over to an Xbox especially if you lost any games you already have then on PS4. At the same time though would they give you some kind of additional warranty on the repair?

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12 hours ago, Jamesie said:

Also does it beep/does the light come on when you try and switch it on? Also when on does it do anything if you try and press the eject button?

When I hit the power button, the blue light flashes on and off very slowly, and there is no beep.  Eject button beeps though.  If I hold the power button in and wait for the 2nd beep, to start in Safe Mode, it eventually will come on....only to display a msg saying 'Cannot start the PS4. Press the power button to shut off the PS4.' I did manage to get to the menu with 7 options a few times.  I have installed the update, (5.01), and rebuilt the database 3 times.  Works 3 or 4 times, then back to square 1.  I will more than likely have to bite the bullet and pay the $100, even though I think that's ridiculous.  Hopefully there is a warranty on the re-work.  

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Sounds like faulty hardware that will need to be fixed internally. I had a similar issue on my PS3 but I never bothered fixing it. I ended up getting the next gen a few months later. I have not had any issues with mine but I don't want to jinx myself. 

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