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Posted
2 minutes ago, Molphin said:

My special edition content is not showing up at all and my pre order stuff is missing as well, help

Did you follow the post instructions... when you enter it all in, it doesn't just show up in game. You actually have to go and get it at different places. Look at the guides pinned above, there is 1 specifically for all these items.

Posted

Yeah I read all that, they are still not there, the outfits and Eagle Talon Talisman and the medallion are not in the chest and the guns are not free in the store 

Posted
1 minute ago, Molphin said:

Yeah I read all that, they are still not there, the outfits and Eagle Talon Talisman and the medallion are not in the chest and the guns are not free in the store 

That's not good, I also have the special edition....and yes when you reach chapter 2 some things should be in the chest and the free weapons over at valentine gunshop?

Posted

Yeah I chatted with rockstar but go no answer, they bumped it up and said they would email me but that could take forever. I’ve tried a ton of stuff including uninstalling and reinstalling which took forever 

Posted

Hopefully you were on your account when you activated the codes... not someone elses. Same goes for whatever game save you were playing. I also hope you didnt buy this copy from someone else who said they didnt use the codes but actually already did. 

Because other than that, they are all available when you start chapter 2 and are in Valentine. You have to buy them but when you look at your items they are ZERO dollars - they arent automatically given to you.

The Talisman is in your chest and you have to equip it onto your boots.

I also dont know why you are making multiple posts about this same exact issue.

Posted

I’m not making multiple post, somebody MeWe replied and it copied I think. I bought a digital copy on my account so it’s all my stuff. The stuff that should show up the chest is not there and the guns they give you cost money even though they should be free 

  • Thanks 1
Posted

I’m having the exact same issue. I preordered over a month before the release and purchased the ultimate edition. I have reinstalled the game and add-ons and have had no luck getting to purchase my war horse or find any free guns or new outfits! Pretty pissed off tbh. 

Posted

Oh, Crap. You guys as well? I'm on Chapter Three and I have not received any of the pre-order bonuses, despite it being installed. I have redeemed both the Ultimate Content and the War Horse's codes and I have not received the War Horse, as well as small things, such as Talisman, Free Guns, and Cash Bonuses. I contacted Rockstar and they told me to keep on playing, but I feel that I should have all of the contents by Chapter Two. Mind you, I'm currently on Chapter Three and I still have not received any contents. 

Posted

Just to be sure:

Did you check your pause/settings and player/overview and specific health/stamina/dead eye menus (bonuses and trinkets in there, not in game)?

Go to gunsmith and purchase for $0 various guns?

Check wardrobe for Neuvo outfit?

Go to stable and see two horses for $0 (neither is labelled warhorse)?

Posted

Man that sucks big time :(  It's worrying that paid-for content can be glitched so bad in a huge game that was specifically delayed so as iron out problems.  Quality control and testing have dropped the ball for this title :(

Posted (edited)

Having the same issue... Bought the Special Edition on disc... added the redeem codes through PlayStation Store.. downloaded and installed, but nothing is showing up in game.  No free horses in stable, no free guns or discounts and no outfits.  Is there any update that Rockstar is looking into this glitch?

Edited by londonsfire
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Posted

I had the same issue with my DLC not working. I did receive content for the pre-order but not the special edition content. On a whim I decided to quit out of the game, delete the DLC files from my xbox and redownload them. When I opened the game, all DLC content was available.

Posted

Like everybody else, I purchased the special edition and I am not getting any of the items I'm supposed to.  After over 2 hours of troubleshooting with Rockstar chat, and sending them multiple pictures for proof, they basically told me they can not do anything for me, and I need to contact the retailer whom I purchased it from, which is Amazon.  I don't understand how it isn't their issue to deal with, but they refuse to do anything about it.  I told them how unsatisfied I was and they didn't care at all.  I've tried uninstalling everything, and of course that didn't work.  Very frustrated with all of you guys.  Let's hope they fix it.

Posted
51 minutes ago, TheSauce2586 said:

Like everybody else, I purchased the special edition and I am not getting any of the items I'm supposed to.  After over 2 hours of troubleshooting with Rockstar chat, and sending them multiple pictures for proof, they basically told me they can not do anything for me, and I need to contact the retailer whom I purchased it from, which is Amazon.  I don't understand how it isn't their issue to deal with, but they refuse to do anything about it.  I told them how unsatisfied I was and they didn't care at all.  I've tried uninstalling everything, and of course that didn't work.  Very frustrated with all of you guys.  Let's hope they fix it.

I would think this would fall on MS, have you talked to them yet?

Posted

I bought a brand new PS4 specifically for this game. It's the only thing I've installed on the system... RDR2 game and the Special Edition Add-On. I've played well into Chapter 2. The Volcanic Pistol is unlocked, but it's $150. The Nuevo Paraiso outfit and bonus Talisman are nowhere to be found in my wardrobe. And the Special Boosters or whatever are not showing in my Settings>General. I redeemed the code from my physical game case from GameStop, and downloaded the Add-On. But it keeps getting stuck at "Waiting to Install..." in my Downloads list.
I've done all combinations of un/reinstalling the full game, deleting & redownloading Add-On, with the game open and without, restarting the PS4, restoring licenses on the system, rebooting in Safe Mode & verifying everything is updated to the latest, rebuilding the database, deactivating & reactivating the console as primary, loading a previous save file, having Arthur sleep and try the next day, E V E R Y T H I N G. I spent 5 straight hours (including ~an hour of reinstalling the game though) on web chat with Rockstar support (shout out to most unhelpful 'Marques'). He said it's not a problem with the redeemed code, and he doesn't know what else it could be, and I should contact Playstation support.

HAS ANYONE been able to get this figured out? Or has anyone at least had the same "Waiting to Install..." issue? I've been googling it for two days and the only people I've found to have this issue were people posting before the game launched ~a month ago, and their issue was solved when the game unlocked. I know the bonus sh*t isn't even that cool but I paid $20 extra for it, I frickin want it!

About to initialize my (again, BRAND NEW) PS4 and reinstall the game for a third time.

Posted

So, I am having the same issue as others have had. Bought a physical copy of  the PS4 special edition from GameStop. I am now in chapter 3. I have no access to the horse and the guns that should be free are not. I had entered the code and installed it. Contacted Rockstar and they told me some bs about me having to have ordered the digital copy by a certain date. That made no sense to me because I preordered a physical copy before the game came out. The code that was inside the box did not give me what I paid for. I also contacted GameStop, and they told me to contact Rockstar. But, if I paid for something I didn’t get shouldn’t that be on GameStop? I either want a code that works or the extra I paid for the special edition refunded to me. Seems reasonable. If they don’t make this right I won ever pay extra for anything ever again from them. 

 

 

 

 

 

 

 

 

 

 

  • 3 weeks later...
Posted

Did anyone manage to sort these issues out?

Bought the ultimate edition on PS4 last week, redeemed the voucher using my supplied code, installed the content yet none of it actually appears in the game.

im upto chapter 3 but can't access the free weapons, the thoroughbred horse, the clothes or talismans etc.

  • 2 weeks later...
Posted

i'm having the same issue(kinda) but for online rather then single player. In singleplayer, the content worked as intended but in multiplayer, i haven't recieved a single thing. (btw im waaaaay past the tutorial phase)

Posted
On 11/22/2018 at 11:17 AM, Omgpuppies said:

Contacted Rockstar and they told me some bs about me having to have ordered the digital copy by a certain date

It's not BS, if you'd pay attention and check things out before hand you'd see there's numerous postings online about the extra content (treasure map, etc.) pre-order deadline.  IGN has it mistakenly posted as July 31st,  It's on Rockstar's Newswire as August 15th.

https://www.rockstargames.com/newswire/article/60459/The-Red-Dead-Redemption-2-Special-Edition-Ultimate-Edition-and-Collect

 

  • 2 weeks later...
Posted

I've been trying to find a solution to this forever, on PS4 i paid for the special edition and got to chapter 3 with everything missing, tried the few things i could find online, eventually i logged into my PSN account on my PC, went to download list and saw RDR2 Special edition content as an add on that did not download, select download and now its all there! hope this helps

 

  • 3 months later...
Posted
On 11/8/2018 at 12:13 AM, falsemccartney said:

My two DLC horses have been reverted back to Tennessee Walkers... my Western Snake Spurs I once had on are also gone. Halting my play through until it gets fixed. 

I have the same problem. Currently towards the end of chapter 6, all throughout the game I had all my dlc and all of a sudden I noticed my outfits disappeared and now the snake spurs are gone. I'm currently on the Vet's horse so I don't know what else it wrong but I cannot find any way to fix it.

  • 3 months later...
Posted

I’m sorry I’m late, but do you all have the dlc/preorder files saved to an external HD or is it saved to your Xbox’s internal memory? I’m testing a theory.

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