[RESOLVED] RDR2 freezes computer and makes it unresponsive

[Loneckii]

Hi, I’m not sure if others are having this problem as I couldn’t find anyone else having a similar issue, but I was just wondering if any of you here might be able to help me.

What my problem is: every time I get past the loading screen when I get in game it automatically freezes up my computer and crashes, I then have to manually press the off button on my laptop as I can’t click anything because the pc freezes. It only recently started doing this and I have no clue why because it was running perfectly fine just a few days ago. This problem makes the game completely unplayable and frustrating at the least. So now I am here hoping and praying that I can receive guidance from someone on what the problem may be. 
 

My Specs: Alienware 

Memory: 8 GB

Processor: Intel(R) Core(TM) i5-4210U CPU @ 1.70 GHz [Cores 2] [Logical/Core 2]
Operating System: Microsoft Windows 10

Also sorry in advance if what I’m saying doesn’t make sense, I am not at all a tech savvy person.

[NastyNatives]

What video card do you have?

is this a PC or laptop.

 

I would start by downloading the latest drivers, there are game ready drivers for RDR2!

 

[shiverz]

This sounds like a driver issue or a conflict with your OS.  As Nasty mentioned, make sure your drivers are up to date and check that your OS is as well. 

[Loneckii]

Yes I seemed to have fixed my problem, turns out it’s because my computer prefers Vulcan over DirectX12. Thank you for your guys’ help anyhow, it is appreciated! 

[Kean_1]

9 minutes ago, Loneckii said:

Yes I seemed to have fixed my problem, turns out it’s because my computer prefers Vulcan over DirectX12. Thank you for your guys’ help anyhow, it is appreciated! 

Thanks for reporting back with the fix you that worked for your problem. 

I'm marking some of these thread titles with "RESOLVED" to hopefully help others in the community too.

[KlintJes]

On 11/11/2019 at 7:06 AM, Loneckii said:

Hi, I’m not sure if others are having this problem as I couldn’t find anyone else having a similar issue, but I was just wondering if any of you here might be able to help me.

What my problem is: every time I get past the loading screen when I get in game it automatically freezes up my computer and crashes, I then have to manually press the off button on my laptop as I can’t click anything because the pc freezes. It only recently started doing this and I have no clue why because it was running perfectly fine just a few days ago. This problem makes the game completely unplayable and frustrating at the least. So now I am here hoping and praying that I can receive guidance from someone on what the problem may be. 
 

My Specs: Alienware 

Memory: 8 GB

Processor: Intel(R) Core(TM) i5-4210U CPU @ 1.70 GHz [Cores 2] [Logical/Core 2]
Operating System: Microsoft Windows 10

Also sorry in advance if what I’m saying doesn’t make sense, I am not at all a tech savvy person.

Hi! I just stumbled upon this when trying to look for a solution to my RDR2 issue. I know I am late to the party but it's better late than never.

I am also having the exact same issue as Loneckii and this matches the same situation of my game too. I couldn't find anything else on the internet that resembles this exact same issue and situation. My game also automatically freezes the moment I get into the game after the loading screen. This only happened a few days after I started playing and it was working just fine until now. It is very frustrating as I really wanted to play both story mode and RDO. Even starting RDO also puts me in the same situation, it also freezes past the loading screen.

According to the fix mentioned here, changing the graphic api to Vulkan fixes the issue but mine was already set to Vulkan by default. I tried changing it to DX12 but same thing happened and changing it back to Vulkan did nothing too.

I am also using a laptop. Here are my specs:
Model: AORUS 15P KD
CPU: 11th Gen Intel Core i7-11800H
GPU: Geforce RTX 3060 Laptop 6GB VRAM
RAM: 32GB DDR4 (16GB x2)
OS: Windows 11

I am humbly asking for any help in resolving this issue. I know this thread is marked as resolved quite a while back but I am hoping and praying if anyone can still find a solution to this problem.

Thank you very much.