Meh..... Some of what he says has merit IMO but not all.
As for growing up during the birth of the industry, he missed out on at least a decade of it. Those of us 50+ who were into that sort of thing would understand. I spent many a day in arcades playing pinball and some of the first video games. ......then first the consoles and PCs as they began to become mainstream.
The fact is, while I have fond memories of some games from the past, most simply can't compare to some of the titles from today in relation to complexity and quality. Sure, some companies are becoming complacent and paying the price for it (e.g. Ubi with GR: Breakpoint). .....but not all.
IMO, there is nothing wrong with GaaS if done properly and R* sets a benchmark in this regard. This is where I think he is completely wrong. R* wasn't complacent in throttling back their release of new games. They chose to spend years developing and refining their more recent titles and it shows. The idea was to create great games (a solid foundation) and continue to grow them by releasing new, free content. There's nothing lazy about it in this case and as much as some want to vilify MTXs, they are what keeps the content coming even for those that never buy into transactions. I'm not saying there are not examples of badly executed MTX models out there. .....there are plenty, but he paints things with a pretty broad brush. When a game has great bones, I don't necessarily want that to change or have to wait for a sequel to get new content. I'm ok with them building on that instead.
I could go on.......
Seems his experiences have mostly been with consoles. Those of us who had been PC gamers even since the early days can remember what it was like to deal with bugs, patches, etc. .....but yeah, cartridge games were more reliable although quite simplistic back then. Personally, while I don't condone devs releasing unfinished games, I do like that they have the ability to patch, update, deliver new content, etc. on modern consoles similar to how PCs have always been. There is an advantage there.
All in all, I don't think the state of gaming is as bad as he makes it out to be.