.....or get them to use the Feedback site as that is a direct line to them and what they use when considering changes, additions, etc. Obviously, discussing things folks want on social media, etc. is fine but IMO, this should be in addition to.
Folks should be aware however that the Feedback site is a more of a suggestion box of sorts that R* reps monitor. They don't typically respond to inquires, etc. as that is not what it's for.