Rdr2 graphics blurry PS4 Pro

[MN32410 Red_&_Dead]

8 minutes ago, niki_boxing said:

hello from Spain! I've been following this topic since it was created, but I just made an account to comment today, we should bomb rockstar on twitter at the same time to see if they open their ****ing eyes 
i stuck in chapter 4 bcz its impossible to play without pain in eyes from agresive motion blur 

I´m on your side. Can you send me a link to twitter? And welcome to the forum

to bad that I can´t sing up in the retera digital foundry forum. It is only for a few members.

Edited November 13, 2018 by MN32410 Red_&_Dead

[MN32410 Red_&_Dead]

This is what I receive as an answer of my last ticket.

This is not my problem

How I can spoiler this, because of the massive text?

 

Spoiler

 

Ashish B. (Rockstar Support)

Nov 9, 21:32 EST

Hello MN32410,

Thank you for contacting Rockstar Support. 

I understand you are having issues with the display of RDR2. I will be happy to assist you with this issue today. We are currently aware of this issue and are working to resolve this issue as soon as possible, however, below I have included multiple troubleshooting techniques to improve the graphics for you. If these steps do not help, please contact us for further assistance with your issue.

1/2
 

How to Enable 4K on Your Display Device:

Step 1: Open your TV settings menu.
Step 2: Under TV, select External Inputs
Step 3: Select HDMI Signal Format, then choose Enhanced Format. This option will explain what inputs support High Quality HDMI formats (4K)

How to Enable 4K on Your PS4 Pro:
To ensure 4K and automatic highest possible resolution is enabled:
Step 1: Go to Settings > Sound and Screen > Video Output Settings.
Step 2: Set the Resolution to [2160P - YUV420] or [2160p- RGB].
Your PS4 Pro system will detect the setting that your display device will support. Options not supported by your 4K display device will be grayed out. Setting resolution to Automatic will default your PS4 Pro to the highest possible resolution for the content type and display device.
Step 3: Select 4K in the game or service display/resolution menu. Refer to the product description in PlayStation Store or on the disc box to find out if it is 4K optimized.


-----------------------------------------------------------------------------------------
2/2
PlayStation 4 Pro:
If your display supports HDR, you will see “Supported” under the HDR label.
How to Enable HDR on your TV:
Step 1: Check the owner’s manual of for your TV, to find the proper HDMI port that supports HDR content(This varies by manufacturer).
Step 2: Using a Premium HDMI cable, connect the PS4 to the to the proper HDMI-HDR port on the TV. The PS4 must be connected directly from the PS4 to the TV to output HDR and not through a receiver or switch box.
Step 3: Access the TV settings and make sure that the TV’s HDMI ports are set to enable HDR content. TV manufacturers refer to HDR in a number of different ways: 

High Dynamic Range (HDR)
Wide Color Mode
HDMI Enhanced Mode
UHD Color Mode
Ultra HD Premium
Ultra HD deep color
 

How to Enable HDR on PS4

Step 1: Go to Settings.
Step 2: Select Sound and Screen > Video Output Settings.
Step 3: Select HDR, and check Automatic.
Step 4: Go back to Video Output Settings > Deep Color Output,  and check Automatic.
 

On the Game and Streaming Side

From the game's options screen, make sure you enable HDR content.

Best Regards,

Ashish B.
Rockstar Support

 

 

This is no support for me. I wrote in the letter that I´m a technical advanced person in using the pro and the pc. This is kind of stoopid. This is no service. This is a regenerated letter for all users.

Strange, they know about the issue of hdr and show to me, how i can enable HDR and Deep colour mode on my tv. If you are not a technical advanced user, some user will search for this options on his tv. These are for samsung I think. LG has totally different settings.

 

Edit: The ticket was for input lag in 4k mode too

 

 

 

This is ticket number five with the same answer only the guy that receives me the answer is another.
I send some pictures and videos of my own and other users too.

What a waste of time.

 

And the support forum is not working for me anymore. I´m signed in but i can nothing post.

 

Edited November 15, 2018 by MN32410 Red_&_Dead
Per your request, I have placed your ticket text into a spoiler box.

[Dubya75]

1 hour ago, lonley22 said:

just change the ****ing res to 2560x1440..  why is that hard?
pro can handle 1440p on many titles.. and looks great!

You really should refrain from commenting on issues you have no useful knowledge about. It makes you look like an absolute fool.

[MN32410 Red_&_Dead]

33 minutes ago, Dubya75 said:

You really should refrain from commenting on issues you have no useful knowledge about. It makes you look like an absolute fool.

Yes´ I´m gaming since nearly 30 years and editing games and all on my systems. This is kind of stoopid support.

Edit sorry I´m going crazy again. That was not for me. I take my pills right now and smoke a cigarette.

 

It would be a pleasure for me to posting on twitter, but something is going really wrong with my PC at the moment. I think it has something to do with a new windows defender security update and i must reset my settings and configure it for my own.

 

 

Edited November 13, 2018 by MN32410 Red_&_Dead

[Drakonid]

I can not believe that so much time has passed, but not a single patch has yet been released.

Edited November 13, 2018 by Drakonid

[MN32410 Red_&_Dead]

32 minutes ago, Drakonid said:

I can not believe that so much time has passed, but not a single patch has yet been released.

The blur comes and goes in 1080p too. It is destroying my eyes. The game is so cool.

Some gaming sites are writing that rockstar has acknowledged the problems, but it is only a regenerated writing of the support. I think their is no real human being that posts this answers of our tickets. They use bots or they use at all time at all questions the same answer. I receive this answer now for my four tickets four times. The same words in all writings only the author is a different.

fifth patch on odyssey

fifth patch in shadow of the tomb raider

EA do a better job as rockstar. They have a support and moderators on the support forum, Ubisoft too.

 

All the other supportteams do more for the community and the publisher spend more money to fixing the bugs in a shorter period.

No one wants that they fix all bugs in a period of a month, but this bugs or issues are in a style of gamebreaking. This guys are rectless and do not a true job for her big fanbase. Peope they wait a couple of years of this title. All what they want is empty our wallet. I think this has nothing to do with the developerteam himself. That are mostly poor guys that work around the clock. It is the publisher. They think right now about re releases for the upcoming consoles. They want throw out the game again and a lot of people will buy the game again for fullprice.  No backwards compability or anything else. A community friendly publisher is cd project red. They gave enhanced versions to the new flagships of sony and microsoft.

Edited November 13, 2018 by MN32410 Red_&_Dead

[Dubya75]

19 minutes ago, Drakonid said:

I can not believe that so much time has passed, but not a single patch has yet been released.

Technically, a single patch was released on day 1.

[Ross101]

32 minutes ago, Drakonid said:

I can not believe that so much time has passed, but not a single patch has yet been released.

And it won’t if they cared it would of been done or at least acknowledged it 

[sLLiMM]

35 minutes ago, Ross101 said:

And it won’t if they cared it would of been done or at least acknowledged it 

You really believe that? Rockstar isn't known for "Fast-paced" fixes/updates or content for that matter but it will be fixed eventually sooner that later most likely.  I'm not using a PS4 so maybe i don't have any room to talk but be patient, it will probably be patched when online drops but that just what i think.  Also implying that they don't care about a major problem in a game that they almost spent a decade making is silly.

[Ross101]

16 minutes ago, sLLiMM said:

You really believe that? Rockstar isn't known for "Fast-paced" fixes/updates or content for that matter but it will be fixed eventually sooner that later most likely.  I'm not using a PS4 so maybe i don't have any room to talk but be patient, it will probably be patched when online drops but that just what i think.  Also implying that they don't care about a major problem in a game that they almost spent a decade making is silly.

Yes I do believe that because they havnt even acknowledged it. Not once. Every other glitch people have reported such as the camp glitch has been acknowledged and promised to be fixed YET this hasn’t. So yes I believe they don’t care and YES I believe it won’t be fixed as I believe they can’t. They would have seen this in play testing prior to release so they know it’s an issue 

[artur89]

We must fight and share this crap, "don't buy a ps4 pro for red dead redemption 2” you will regret if you do it (...).

[Guest]

I also have massive motion blur reading MN32410 Red_&_Dead's postings. 

[sLLiMM]

29 minutes ago, Ross101 said:

Yes I do believe that because they havnt even acknowledged it. Not once. Every other glitch people have reported such as the camp glitch has been acknowledged and promised to be fixed YET this hasn’t. So yes I believe they don’t care and YES I believe it won’t be fixed as I believe they can’t. They would have seen this in play testing prior to release so they know it’s an issue 

Well if you truly believe that why are you on here complaining about something YOU believe can't and won't be fixed?

[BropolloCreed79]

6 hours ago, niki_boxing said:

hello from Spain! 

I'm wondering if the motion blur is related to the differences between PAL and NTSC.

From an article in September (emphasis mine):

The number of vertical lines or pixel rows dictates the detail in the image. The larger the number of vertical lines or pixel rows, the more detailed the image. The number of vertical lines or pixel rows is fixed within a system. The two main analog video systems are NTSC and PAL.

NTSC is based on a 525-line or pixel row, 60 fields/30 frames-per-second, at 60 Hz system for transmission and display of video images. In this system, each frame is displayed in two fields of 262 lines or pixel rows that are displayed alternately (interlaced). The two fields are combined so that each frame of video is displayed with 525 lines or pixel rows. NTSC was designated as the official analog video standard in the U.S., Canada, Mexico, some parts of Central and South America, Japan, Taiwan, and Korea.

PAL has been the dominant format in the World for analog television broadcasting and analog video display. PAL is based on a 625 line or pixel row, 50 field/25 frames a second, 50Hz system. The signal is interlaced, like NTSC into two fields, composed of 312 lines or pixel rows each. Since there are fewer frames (25) displayed per second, sometimes you can notice a slight flicker in the image, much like the flicker seen on projected film. However, PAL offers a slightly higher resolution image and better color stability than NTSC. Countries with roots in the PAL system include the U.K., Germany, Spain, Portugal, Italy, China, India, Australia, most of Africa and the Middle East.

[Ross101]

20 minutes ago, sLLiMM said:

Well if you truly believe that why are you on here complaining about something YOU believe can't and won't be fixed?

Because I started the topic so have the right to remain 😉 

i used to believe now I have no hope

Edited November 13, 2018 by Ross101

[sLLiMM]

4 minutes ago, Ross101 said:

Because I started the topic so have the right to remain 😉 

i used to believe now I have no hope

According to you it can't be fixed why complain about something that won't change? 

[MN32410 Red_&_Dead]

12 minutes ago, BropolloCreed79 said:

I'm wondering if the motion blur is related to the differences between PAL and NTSC.

From an article in September (emphasis mine):

The number of vertical lines or pixel rows dictates the detail in the image. The larger the number of vertical lines or pixel rows, the more detailed the image. The number of vertical lines or pixel rows is fixed within a system. The two main analog video systems are NTSC and PAL.

NTSC is based on a 525-line or pixel row, 60 fields/30 frames-per-second, at 60 Hz system for transmission and display of video images. In this system, each frame is displayed in two fields of 262 lines or pixel rows that are displayed alternately (interlaced). The two fields are combined so that each frame of video is displayed with 525 lines or pixel rows. NTSC was designated as the official analog video standard in the U.S., Canada, Mexico, some parts of Central and South America, Japan, Taiwan, and Korea.

PAL has been the dominant format in the World for analog television broadcasting and analog video display. PAL is based on a 625 line or pixel row, 50 field/25 frames a second, 50Hz system. The signal is interlaced, like NTSC into two fields, composed of 312 lines or pixel rows each. Since there are fewer frames (25) displayed per second, sometimes you can notice a slight flicker in the image, much like the flicker seen on projected film. However, PAL offers a slightly higher resolution image and better color stability than NTSC. Countries with roots in the PAL system include the U.K., Germany, Spain, Portugal, Italy, China, India, Australia, most of Africa and the Middle East.

Sorry, guy I´m using a Pal System and my tv is not ntsc compatible. I have the same issues.

Oh man, pC ****s up in these days. No game runs well anymore.  I hope one time microsoft and sony are corporating and working together on a highend console with all the pros of both consoles.

Then we have´nt those issues anymore.

Edited November 13, 2018 by MN32410 Red_&_Dead

[Ross101]

2 minutes ago, sLLiMM said:

According to you it can't be fixed why complain about something that won't change? 

I said I don’t. Believe it can be fixed 

 

there’s a difference between that and wether it will or not

 

either way it’s irrelevant 

[sLLiMM]

3 minutes ago, Ross101 said:

I said I don’t. Believe it can be fixed 

 

there’s a difference between that and wether it will or not

 

either way it’s irrelevant 

"YES I believe it won’t be fixed as I believe they can’t."     You are a confusing man.

[MN32410 Red_&_Dead]

13 minutes ago, sLLiMM said:

"YES I believe it won’t be fixed as I believe they can’t."     You are a confusing man.

I think it is not her opinion to fix the bugs on the pro in a short period, because this game sells so many copies in those short period of days. I think microsoft are implemented in the crappy look of the pro version forza horizon 4 is not a reason for the most people to buy an x console, but now a lot of users has a reason to buy this console. Why the X becomes a enhanced version of red dead one. It is marketing. This is the answer of microsoft to sony. I´m sure.

Forza Horizon 4 runs only in 30 fps on the x in 4k. It is not fluid enough for a racing game.

I´ve looked on amzon  the bundle with red dead redempion 2 and tomb raider is sold out.

Edited November 13, 2018 by MN32410 Red_&_Dead

[Ross101]

6 minutes ago, sLLiMM said:

"YES I believe it won’t be fixed as I believe they can’t."     You are a confusing man.

Why does it matter 

 

move on it’s fine

Edited November 13, 2018 by Ross101

[MN32410 Red_&_Dead]

I played for a few minutes the update of shadow of the tomb raider and it is nearly no difference to the x version. It gives no other reason only for crossplaying to buy an X console.

Edited November 13, 2018 by MN32410 Red_&_Dead

[sLLiMM]

7 minutes ago, Ross101 said:

Why does it matter 

 

move on it’s fine

Now it doesn't matter as opposed to your initial response. 

[Truth]

7 minutes ago, MN32410 Red_&_Dead said:

I played for a few minutes the update of shadow of the tomb raider and it is nearly no difference to the x version.

You couldn't tell the difference on a 4k tv?

 

[Ross101]

2 minutes ago, sLLiMM said:

Now it doesn't matter as opposed to your initial response. 

Just move on 😉 

[MN32410 Red_&_Dead]

16 minutes ago, Truth said:

You couldn't tell the difference on a 4k tv?

 

The image of the pro  is using more a green tonemap and the x more blueish before. But now the versions looks nearly the same. I sell my x on wednesday, becaause for me it is a mini pc with a lot of synchronization errors and more. Not a real gaming console. A very good multimedia device. The resolution is a bit sharper, but for me the x version is oversharped.

The most exclusive titles on the pro looking better in quality with 4k checkerboarding as titles with native 4k on the x. But this is my own meanining. It is subjective.

I´m using a 4k tv with nanocell tech from LG SK 8500 LLA 55 inch with nearly no input lag in gaming mode.

 

I´m a gaming tech nerd. I´ve all versions of the big flagships of shadows of the tomb raider and the witcher 3. I mean PC, XBox One X and PS4 Pro.

My TV and my monitor are calibrated with spyder 5 elite hardware for a room temperature of 65oo K.

 

I think microsoft is corrupting sony and his users.

Rockstar has a deal with microsoft. I´m sure. Or Take 2

Edited November 13, 2018 by MN32410 Red_&_Dead

[sLLiMM]

2 minutes ago, Ross101 said:

Just move on 😉 

Good day, sir

[Truth]

5 minutes ago, MN32410 Red_&_Dead said:

The image of the pro  is using more a green tonemap an dthe x more blueshish before.

My mistake, I thought you were comparing the original xbox one to the xbox one x.

I'm thinking about making that upgrade, that's why I jumped in. The xbox one x will be on sale for $400 next week, so I might just get it then.

I would go for the PS4, but I don't know anyone (except for on here) that has one, and I don't have any games for it.

[MN32410 Red_&_Dead]

Yes i bought the bundle for 449 Euros. The bundle is now sold out on amazon Germany.

[MN32410 Red_&_Dead]

9 minutes ago, Truth said:

My mistake, I thought you were comparing the original xbox one to the xbox one x.

I'm thinking about making that upgrade, that's why I jumped in. The xbox one x will be on sale for $400 next week, so I might just get it then.

I would go for the PS4, but I don't know anyone (except for on here) that has one, and I don't have any games for it.

The PS4 has a lot of high quality exclusives that microsoft can´t beat at this time.

- Horizon Zero Dawn

- The Last of Us

- Bloodbourne

-The complete Uncharted series

- The Amazing Spiderman

- God of War 4

- Ratchet and Clank

-Detroit become human

and some more I think I forgot a few.

 

Edited November 13, 2018 by MN32410 Red_&_Dead