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So do we need a class action suit for everyone who paid for the Ultimate version ?


oldphart-JRC
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Thanks for posting this, and yes, something has to be done.  I have had an open ticket since Oct. 29th, and they've had me jumping through hoops.  Reinstalling the DLC, initializing my PS4 (which was purchased 2 days after the game's release),  taking various screenshots and videos of gameplay and my receipt, you name it.  The last tech told me to get my Warhorse I was suppose to whistle for it.  Who hired that person?  Anyhow, I agree something has to be done, because if it isn't rectified soon, it may be the last R* product I ever buy.  Certainly won't be dishing out extra money for bonus items, that's for sure.  I'm over halfway through the game and still no Warhorse.  Pretty confident I will be finished the story line before I get what I paid for.  And that, imo, is really pathetic. Their support staff suck. 

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I just got the standard version but would be pretty annoyed if I had paid for extra content and didn't get it. 

Not that i'm complaining but I got the Ardennes horse for free as a pre-order bonus, and I didn't even pre-order! Go figure 🤷‍♀️

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Hey everyone, just a quick reminder: discussion that doesn't involve actual game play or topics directly related to it should probably go in the Off Topic forum.   It's a conversation worth having, and I encourage everyone who purchased this edition to continue talking about it.

I understand the argument for Ultimate Edition owners that the discussion involves the lack of items promised for game play.  If you think we need a separate subforum for legitimate complaints, such as the issue described above, the 4K debacle, bugs, or glitches, please let me know, and we'll look into keeping things a bit more organized.  But for now, I've moved it over here to Off Topic.

Thanks!

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Two things

First, in my humble opinion, it isn't "off topic", as this relates directly to how I had intended to play the game. Not having the items at the beginning, has caused me discomfort and stress.

 

Secondly, as the OP, it would have been nice to be notified of the move into an area of lesser traffic. Other post dealing with this issue have stayed prior to my post. I find it rather curious that the mention of litigation to obtain what I and others rightly paid for, suddenly, being moved to a back alley.

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7 minutes ago, oldphart-JRC said:

I find it rather curious that the mention of litigation to obtain what I and others rightly paid for, suddenly, being moved to a back alley.

Keep in mind, this isn't an official forum... There's no secret cover-up mission going on here (it's not F13).

Topics will be moved from time to time. You're not going to be notified, a mod will just do it. These are volunteers that are just trying to keep the place clean. They're not out to get you.

The description for section you initially posted this in is: " Discuss everything related to the story mode of Red Dead Redemption 2."

Kind of related, but not really...

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4 hours ago, Truth said:

image.png.9ec884cf311d050c079e38b0f3f90aaa.png

Hate to say it, but ^ there's your problem...

Starting to think you're right! Just received a reply from another Rockstar tech support 'specialist' 🙄.....and he told me to restore the licences and then make sure that the dlc was installed.  Then I was supposed to launch the game and go to the stables.  Well, take a wild guess....lol still no Warhorse. 

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Just now, Jackthestripper said:

he told me to restore the licences and then make sure that the dlc was installed.

Sounds like he had least had some idea of what MIGHT be going on. Far better advice than "press up to whistle"...

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Just now, Truth said:

Sounds like he had least had some idea of what MIGHT be going on. Far better advice than "press up to whistle"...

lol Yeah for sure!   Actually all the other techs except that one simpleton had suggestions that made SOME sense to me.  Even the scan of my receipt was acceptable.  I think at this point I mine as well just go find the white arabian or just buy a better horse.   The thoroughbred is getting the job done but I would still like a better horse.  Would like the one I paid for, but I doubt it will happen at this point and I've wasted too much time on it.  You win R*.  🏆 Enjoy my $40.   But don't expect me to ever buy any bonus material for any future games, if I spend any money on R* stuff ever, that is.  

 

youwin.jpg

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3 minutes ago, Jackthestripper said:

I think at this point I mine as well just go find the white arabian or just buy a better horse.   The thoroughbred is getting the job done but I would still like a better horse.

I'm still using the one you start with. Haven't bothered installing the War Horse lol

Does it make that much of a difference?

Obviously you want what you paid for, but I don't think I'd notice any changes other than cosmetic. I also haven't really used any other horses for more than a few minutes though...

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9 minutes ago, Truth said:

I'm still using the one you start with. Haven't bothered installing the War Horse lol

Does it make that much of a difference?

Obviously you want what you paid for, but I don't think I'd notice any changes other than cosmetic. I also haven't really used any other horses for more than a few minutes though...

You're right, at this point it's principal.  My horse is fast, at least the stats say so, mind you I have nothing to measure it against. I'm all about getting places quick.  I'm at max bonding and it's getting the job done.  Mine as well keep 'Dummy', (my horse's name) and just finish the story line, and wait for MP.  Pretty sure you can't use the Warhorse in MP anyhow, but I might be wrong.   I'm about to start Chapter 4.  Mine as well ride on.  Like I said, Dummy isn't all that bad.  He kinda grows on you lol Maybe I'll change his name to Loyal.  

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53 minutes ago, Jackthestripper said:

I have nothing to measure it against.

Which is exactly why I haven't really bothered lol

I'm more focused on everything else to worry about that anyway. I'm only on my horse for a little bit. Once I get to my destination, I'm on foot (hunting mostly).

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Any time I have asked them any questions, the replies I get are always some really strange name with a half-arsed answer. I have had my fair share of issues with the game and still to love it, but this is just insane. You guys should start a hashtag on Twitter or something and get others doing it too. Seems to be the thing that people do these days to show outrage. 

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After 24 messages back and forth for over a week now, I finally got another reply this morning from Rockstar Games support.  Wait, what?..... Mean it took 24 messages back and forth for someone to realize that this was put into the wrong Department? Time will tell I suppose. For now my horse has been upgraded and is super fast and I'm liking it a lot better. Still want my War Horse though LOL

Screenshot_20181110-112837.png

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