Moosh89 Posted May 17, 2019 Share Posted May 17, 2019 I did some googling and apparently this is due to server demand on Rockstar's end. It's happened every time I've tried playing since I was able to update to 1.09 (Spring update) yesterday. I send a report through PSN each time. It really sucks because I just get into enjoying myself and it happens. I got killed by two griefers in Valentine's Smithfield Saloon so me and another blueberry tag teamed the griefing duo. We wiped them both out and one came back, I capped him off the rooftop of the stable and I was LOVING it because I wasn't getting a hostility increase or bounty since they started it. then my game crashed for the second time in 2 hours. Do you think my PSN error reports are sufficient, or should I open a ticket with Rockstar Support? Posting about it here to inform other potential players afflicted. Link to comment Share on other sites More sharing options...
Kean_1 Posted May 17, 2019 Share Posted May 17, 2019 Funny.... I was just about to create a new topic on this. There are several of us affected including: @Hubs @Jackalope_Jill @DNMNetTech @The_Liquor .....and of course me and you. All PS4 and the same CE-34878-0 blue screen crash. I WOULD LIKE TO REMIND ANYONE WITH THIS ISSUE TO PLEASE REPORT IT TO R*: https://support.rockstargames.com/categories/115001624507?step=5edceab4 The more reports they get, the better for us as it will gain more visibility. Thanks. 1 Link to comment Share on other sites More sharing options...
Moosh89 Posted May 17, 2019 Author Share Posted May 17, 2019 How do you suggest I report it to Rockstar? It doesn't seem to fit as a bug as it can't really positively be reproduced, I was doing something different each time it happened. Glad this thread is useful! Link to comment Share on other sites More sharing options...
The_Liquor Posted May 17, 2019 Share Posted May 17, 2019 Just sent it as a bug and told them it’s happening multiple times a day. I’m sure they pay some nerd who knows more about computers than me who can figure it out LOL Link to comment Share on other sites More sharing options...
Kean_1 Posted May 17, 2019 Share Posted May 17, 2019 17 minutes ago, Moosh89 said: How do you suggest I report it to Rockstar? It doesn't seem to fit as a bug as it can't really positively be reproduced, I was doing something different each time it happened. Glad this thread is useful! It doesn't have to be reproducible to be a bug. If your game is crashing, it's a bug / technical error. Folks were reporting other crashes during the beta and R* recognized and fixed those. Most were not reproducible as they happened randomly. Link to comment Share on other sites More sharing options...
Kean_1 Posted May 17, 2019 Share Posted May 17, 2019 Something to add here...... I just discovered that now my son is having the same error code and crash in Minecraft. It's come to the point where he can't even stay in the game for more than about 30 seconds without it crashing. HOWEVER, I never recall ever see this code before the last RDR2 update. I think I will try other games nd see if they are affected too. Thoughts? Could this be a PS4 / Sony issue? Could it be the update somehow corrupted data on my HDD (to affect other apps/games)? .....or? This is too much of a coincidence IMO to just write off that it's my system given the issue first popped up in RDR2 just after the update like several folks here. If any of you are experiencing the problem in other games as well now, please let me know. UPDATE: I have my kid playing on another saved game and so far, no errors after 20 minutes. Sound like corrupted save files? I even reinstalled the game and had the same crashes on the save file he was previously trying to play. Link to comment Share on other sites More sharing options...
Moosh89 Posted May 17, 2019 Author Share Posted May 17, 2019 I tried reporting it as a bug but there was an error with my submission. It kept telling me to recheck the fields and try again but perhaps my explanation was simply too brief. Was just playing again since my last post, did a mission, got the letter from Horley out at Benedict Point, and read it, then it crashed again. Super frustrating. Link to comment Share on other sites More sharing options...
Kean_1 Posted May 18, 2019 Share Posted May 18, 2019 Well, R* Support got back to me and requested I do the (somewhat) usual troubleshooting steps: 1. Close the application, install the latest System Software and game updates and restart the system. 2. If you have upgraded the Hard Disk Drive ("HDD") in your system, please re-install the original HDD. 3. If the error occurs again, back up your saved data, and then go to [Settings] > [Initialization] and choose [Initialize PS4]. 4. If the error occurs with every application, or as soon as the application starts, please contact PlayStation Support. Needless to say I responded telling her no way was I going to initialize my system because ther game is not working correctly. I also told them about everyone else here who is experiencing the same problem, the same error code and all of us right after the last title update. I'm waiting for a response back but I won't let it rest. On top of all that, her suggestion to contact PS Support suggests she is dismissing this as a system problem. .....not an issue related to their product. I will escalate if I have to. Quite frankly, I have no idea why that one save file from my son in Micrecraft was similarly affected. However, my other games are not as I've been able to play them without issue. .....I set RDR2 aside again because of this issue. I'll keep everyone posted and again, I urge anyone having this issue to report it through R* Support. 2 Link to comment Share on other sites More sharing options...
Kean_1 Posted May 18, 2019 Share Posted May 18, 2019 I have an external SSD that I'm going to move everything over to and then try the initialization today. I may also have to reinstall RDR2 as that might be corrupted. I just don't see how this can affect a save file in another game unless it's something to do with my internal HDD which would be an unbelievable coincidence if it is. Link to comment Share on other sites More sharing options...
The_Liquor Posted May 18, 2019 Share Posted May 18, 2019 Well, keep us posted. Personally, I don’t have that much time to invest. It sounds like an all day kind of job... But I suppose if it’s the solution and it must be done I’ll need to suck it up. I’m just glad someone else is acting the guinea pig. Link to comment Share on other sites More sharing options...
Kean_1 Posted May 18, 2019 Share Posted May 18, 2019 4 minutes ago, The_Liquor said: Well, keep us posted. Personally, I don’t have that much time to invest. It sounds like an all day kind of job... But I suppose if it’s the solution and it must be done I’ll need to suck it up. I’m just glad someone else is acting the guinea pig. Well, I've got the 1TB external drive so I'm moving everything over to that. The initialization will be essentially for just the system. I'll let you know. I'm not going to be babysitting the TV all day but I'll let it do it's thing while I'm doing mine. 1 Link to comment Share on other sites More sharing options...
Moosh89 Posted May 18, 2019 Author Share Posted May 18, 2019 Yeah, there's absolutely no way I'm gonna do that. Has anybody spent time in Singleplayer post-update to see if that is affected as well? I want to say it's solely a RDO issue. I messaged a friend on PSN who's been playing RDO lots lately, he hasn't had any crashes, just one or two server disconnects - so not everyone is affected but definitely a sizable number of users. Link to comment Share on other sites More sharing options...
Melizmator Posted May 18, 2019 Share Posted May 18, 2019 This error is a big ???????????? Question mark,. It sometimes pops up if you try playing Sleeping Dogs tested on several consoles and drives, always popping up probably bug in coding the game, Witcher 3o is affected as well by this error , I think games with this error should get updates from publishers but I f the game is not supported anymore than we all got some crap (sorry CDP) IT ALL GOES DOWN TO MONEY IN THE END Link to comment Share on other sites More sharing options...
Moosh89 Posted May 18, 2019 Author Share Posted May 18, 2019 I just found the appropriate route through the Support form: Red Dead Redemption 2 > PS4 > Installation/Performance > Crashes 1 Link to comment Share on other sites More sharing options...
Kean_1 Posted May 18, 2019 Share Posted May 18, 2019 Well, the initialization took 10 minutes including setting up a few things since it pretty much puts everything back to default. I'll check the one save my son was having a problem with in Minecraft later and then RDO as well. There are two options btw when you initialize. You can initialize and reinstall the system software or just initialize. I chose the latter for now. I may go back and do the reinstall of the system software if this doesn't work. If it does then it may be that my system code was corrupt or my HDD. .....could still be the HDD. 55 minutes ago, Melizmator said: This error is a big ???????????? Question mark,. It sometimes pops up if you try playing Sleeping Dogs tested on several consoles and drives, always popping up probably bug in coding the game, Witcher 3o is affected as well by this error , I think games with this error should get updates from publishers but I f the game is not supported anymore than we all got some crap (sorry CDP) IT ALL GOES DOWN TO MONEY IN THE END If I had this error any time before this I would most likely be looking at my HDD as the culprit. It amy still be but it just seems odd that it started at the same time as everyone else here (after the RDO update). Link to comment Share on other sites More sharing options...
Kean_1 Posted May 18, 2019 Share Posted May 18, 2019 27 minutes ago, Moosh89 said: I just found the appropriate route through the Support form: Red Dead Redemption 2 > PS4 > Installation/Performance > Crashes Updated the link in my post per your suggestion that leads directly to this path. 1 Link to comment Share on other sites More sharing options...
OGTKCole Posted May 18, 2019 Share Posted May 18, 2019 The game crashed on me twice but hasnt crashed since. Link to comment Share on other sites More sharing options...
Kean_1 Posted May 18, 2019 Share Posted May 18, 2019 I'm beginning to suspect that this might be a PS4 / Sony issue. The folks on the Division 2 forum are complaining of the same thing and are pointing to their title update released on the 14th. https://forums.ubi.com/showthread.php/2054560-Bluescreen-CE-34878-0 What do you guys think? I'm not having any issues in TD2. ......only RDO and the one save file in Minecraft for now. Link to comment Share on other sites More sharing options...
Antonia Posted May 18, 2019 Share Posted May 18, 2019 had the same issue since i started the game. pretty sure it's rockstar's problem cause i havent this prob on any other game. rdr2 crashes, disconnects, freezes and all that stuff. even now it disconnected me about 5-10 mins after every login. gues what...saturday night-->many people in-->fresh update from R*-->cannot manage yet. tough luck. Link to comment Share on other sites More sharing options...
Moosh89 Posted May 18, 2019 Author Share Posted May 18, 2019 I managed an hour and 20 minutes before I crashed again. Right after I finished my first Stranger mission from the Aberdeen farmers... 😇 I did Jessica LeClerk's new mission before that without issue. Link to comment Share on other sites More sharing options...
Melizmator Posted May 18, 2019 Share Posted May 18, 2019 I don't know how Sony engineers interpret this error but every single PS4 I came into contact gave this error now and then while playing Sleepingmdogs it's not her or a corrupt save or any other files imo Link to comment Share on other sites More sharing options...
The_Liquor Posted May 18, 2019 Share Posted May 18, 2019 5 minutes ago, Melizmator said: I don't know how Sony engineers interpret this error but every single PS4 I came into contact gave this error now and then while playing Sleepingmdogs it's not her or a corrupt save or any other files imo Every now and then I can live with.... 3 or 4 times before I can even load online with the possibility of being disconnected at any second is terrible... and it’s been that way for me since the update. Link to comment Share on other sites More sharing options...
DylBandit Posted May 18, 2019 Share Posted May 18, 2019 I've had only 1 crash so far, so it hasn't been pretty common to me, but it has happened before. Link to comment Share on other sites More sharing options...
Kean_1 Posted May 19, 2019 Share Posted May 19, 2019 That code is fairly general. I'm sure I've had it before but just never noticed what exactly the code was because it was a rare occurrence. Over the past 4 days is a different story though. I've never had this many blue screen crashes before. Link to comment Share on other sites More sharing options...
Melizmator Posted May 19, 2019 Share Posted May 19, 2019 I got like ten maybe twenty since the start of online November playing everydayn last one was like three days ago Link to comment Share on other sites More sharing options...
DylBandit Posted May 19, 2019 Share Posted May 19, 2019 2 hours ago, Kean_1 said: That code is fairly general. I'm sure I've had it before but just never noticed what exactly the code was because it was a rare occurrence. Over the past 4 days is a different story though. I've never had this many blue screen crashes before. I can't remember, do you know if GTA had the same issues when it was released? It's been a while I can't remember. Link to comment Share on other sites More sharing options...
Moosh89 Posted May 19, 2019 Author Share Posted May 19, 2019 Every single time I've played since I updated on Thursday, 4 times today alone. I escalated my support ticket today and I submit the error reports with video/screenshots to Sony on each crash. Link to comment Share on other sites More sharing options...
JLSTOKEY Posted May 19, 2019 Share Posted May 19, 2019 (edited) I started getting the error last night. Once I started getting it, I could not get more then 2-5mins of game time before it would crash. Crashed about 4 times before I gave up. Crashed 3 more times this morning. I uninstalled RDR2 and reinstalled...kept crashing. Backed everything up then went to setting > system > Full Initialization. Rebooted, Restored safe games form USB and installed RDR2(CD), Lego Star Wars (download), and Dragon Quest (CD). Only RDR2 crashed. Did the same steps above again but did the quick Initialization and did NOT restore from USB backup. RDR2 installed again...still crashing. I contacted Sony tech support and they are having me do the following. Sony: "#7 in safe mode, which is the full initialization with the software for the console on a USB. For the re-installation, you will need a USB between 2-8 GB, and the update file that is 900+MB, you will follow the steps under "Perform a New Installation of the System Software": https://www.playstation.com/en-us/support/system-updates/ps4/ To find the right file, you can scroll all the way to the bottom of the page and look for the skinny gray "AGREE AND DOWNLOAD NOW>>" box. It will be under the steps you will follow." Did all the above and reinstalled Lego Star Wars and Dragon Quest and they worked fine again, played both for about 30 mins no issue. Right now I am installing RDR2 again! Lets see what happens this time.Update 5/19. Played for about 6 hours after the above solution and with zero crashes. Edited May 19, 2019 by JLSTOKEY Link to comment Share on other sites More sharing options...
Moosh89 Posted May 19, 2019 Author Share Posted May 19, 2019 1 hour ago, JLSTOKEY said: I started... Please keep us updated and thank you for jumping through those hoops before we do Link to comment Share on other sites More sharing options...
NONO Posted May 19, 2019 Share Posted May 19, 2019 First time posting to any game forum. I just did little chat thing with R* games. After I told it that they dont need to explain me with whole general troubleshooting steps, it said "We are sorry for the inconvenience. Most of the player's issue resolved by the troubleshooting steps." And it is regarding updating to latest firmware. (and it also told me about going to some safe mode on console) What do you guys think about this? I am still reluctant but they might be right and I might follow what they tell me to do.. Link to comment Share on other sites More sharing options...
edit.thumb.jpg.b9ff7adc143cf65e6fbbe173a8ed4a39.jpg)
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now