Server Disconnects from Rockstar

[DNMNetTech]

Rockstar is escalating my ticket for further review regarding the 0x20010006 error. I provided packet traces that show no issue until the drop. No latency, CRC's errors, No retrans. Not my network. ISP has no issues with connection either.

[Kean_1]

50 minutes ago, DNMNetTech said:

Rockstar is escalating my ticket for further review regarding the 0x20010006 error. I provided packet traces that show no issue until the drop. No latency, CRC's errors, No retrans. Not my network. ISP has no issues with connection either.

Excellent.  The more info they have the better.  Thanks for submitting all that as it helps others having the same problem(s).

[BropolloCreed79]

1 hour ago, DNMNetTech said:

Rockstar is escalating my ticket for further review regarding the 0x20010006 error. I provided packet traces that show no issue until the drop. No latency, CRC's errors, No retrans. Not my network. ISP has no issues with connection either.

Is that something us non-IT rubes can do, or does it require specialized software?

Like you, I, too, am suffering from these issues.

[jnaron_ngc]

Update:

Today I spoke to R* again by phone and was  told that they indeed have no dedicated servers. They use peer to peer.

The game picks the player with the best connection and uses them as a "master", and the rest of the players in that lobby "slave" off that connection. I was told that when the R* rep was the master connection, and they logged off the game, their friends called and said when you quit the entire lobby was disconnected.

I was also told they were working hard to correct this issue.

I suggested they come here to see the concerns of a large, diverse community of players.

Very supportive conversation, that will and has provided fruit.

I mentioned losing pelts, carcasses when using fast travel, and was told that had been fixed. And it indeed was true for me when I tested it.

Can't say it enough, share feedback with R* as musch as possible. Capture videos and place on You Tube then share with R*.

[Anc1entC0re]

Last few days I have not been able to play. I did contact them about it, have yet to hear back. How long does it typically take to hear something on this? I have not had a major issue with connecting once but it would seem since the update, I have been having issues.

[WhiskeySour]

From what I understand RDO is player hosted. That would help explain a lot of the glitches, the 24 player limit and connection problems.

[Kean_1]

12 hours ago, Anc1entC0re said:

Last few days I have not been able to play. I did contact them about it, have yet to hear back. How long does it typically take to hear something on this? I have not had a major issue with connecting once but it would seem since the update, I have been having issues.

If it's via their Support site, they say <24 hrs. My experience has been less than an hour in most cases but if they escalate the issue then it can take longer (more than a day in some cases).

[Snipe]

I’m going on my 5th or 6th day now unable to stay connected... either it outright fails to connect, or I drop with the “Rockstar Server” error after 5-10 seconds.

I’ll log a ticket next week, but it is ONLY this game. I’ve turned to several others now and they are working perfectly. (PS4).

I really like RDR but I’m not going to change everything about my world to make it work. I’m already DMZ’d on the console for God’s sake. (Which, the more I think about peer to peer connection, I’m thinking I will UN-do).

This peer to peer concept of theirs seems pretty flawed... given the evidence so far...

[jnaron_ngc]

8 minutes ago, Snipe said:

I’m going on my 5th or 6th day now unable to stay connected... either it outright fails to connect, or I drop with the “Rockstar Server” error after 5-10 seconds.

I’ll log a ticket next week, but it is ONLY this game. I’ve turned to several others now and they are working perfectly. (PS4).

I really like RDR but I’m not going to change everything about my world to make it work. I’m already DMZ’d on the console for God’s sake. (Which, the more I think about peer to peer connection, I’m thinking I will UN-do).

This peer to peer concept of theirs seems pretty flawed... given the evidence so far...

Peer to peer is also used for GTAO, not sure if those players have these issues though.

[DNMNetTech]

On 3/7/2019 at 4:39 PM, BropolloCreed79 said:

Is that something us non-IT rubes can do, or does it require specialized software?

Like you, I, too, am suffering from these issues.

It does require some software to perform the tests. Interpreting the results can be tricky unless you understand in depth networking and tcpip packets. 

[DNMNetTech]

On 3/7/2019 at 4:58 PM, jnaron_ngc said:

Update:

Today I spoke to R* again by phone and was  told that they indeed have no dedicated servers. They use peer to peer.

The game picks the player with the best connection and uses them as a "master", and the rest of the players in that lobby "slave" off that connection. I was told that when the R* rep was the master connection, and they logged off the game, their friends called and said when you quit the entire lobby was disconnected.

I was also told they were working hard to correct this issue.

I suggested they come here to see the concerns of a large, diverse community of players.

Very supportive conversation, that will and has provided fruit.

I mentioned losing pelts, carcasses when using fast travel, and was told that had been fixed. And it indeed was true for me when I tested it.

Can't say it enough, share feedback with R* as musch as possible. Capture videos and place on You Tube then share with R*.

Rockstar has a service through Akamai. Akamai has servers that you connect to in your area called edge servers. There are over 200k globally. These edge servers connect to the main R* servers, where ever they reside, and provide the content to the end users. These edge servers cache the data from the servers and pass back and forth data. The end consoles PS4 or XBox don't talk directly with the R* servers. In theory, this creates faster load times for, update downloads, and mission loading. Akamai does host many servers and services for many companies. How this impacts server disconnects, I am still trying to determine. For me, the disconnect occurred at the Akamai edge server.

None of the above in my scenario would point to a peer to peer connection.

Edited March 11, 2019 by DNMNetTech
I had the wrong number of akamai servers as 2k. there are over 200k

[DNMNetTech]

On 3/8/2019 at 1:20 PM, Snipe said:

I’m going on my 5th or 6th day now unable to stay connected... either it outright fails to connect, or I drop with the “Rockstar Server” error after 5-10 seconds.

I’ll log a ticket next week, but it is ONLY this game. I’ve turned to several others now and they are working perfectly. (PS4).

I really like RDR but I’m not going to change everything about my world to make it work. I’m already DMZ’d on the console for God’s sake. (Which, the more I think about peer to peer connection, I’m thinking I will UN-do).

This peer to peer concept of theirs seems pretty flawed... given the evidence so far...

R* telling you to put your console in the DMZ to solve any problem is wrong. By placing you console or any PC in the DMZ you open it up to the world. Any wanna be hacker can then access your device and have all kinds of fun. PS4 is no more secure than an XBox. XBox is running a cut down and modified version of windows. Windows is not secure without a firewall. DMZ removes firewall from protecting. Always use NAT. No other game I have ever played required my computer to be in the DMZ so it doesn't use NAT. What if you have more than 1 console playing RDR2? You can't forward the ports to both. You have to use NAT.

[BropolloCreed79]

45 minutes ago, DNMNetTech said:

It does require some software to perform the tests. Interpreting the results can be tricky unless you understand in depth networking and tcpip packets. 

"Magic." Got it.

[Geochan]

At times (in othe words, rarely) get to play more than 30minutes, but other times no way in hell.. there’s nothing wrong with my internet, i’ve checked multible times.. i have fiber supported with the apple airport thing and i’ve checked over and over if it was my internet. I cant play with my friends, they have no issue what so ever. But i constantly get the 2 same error messages. It ****ing sucks! Havent contacted rockstar but i’m about to explode of rage that it doesnt work...

[Kean_1]

1 hour ago, Geochan said:

Havent contacted rockstar......

Why not?

[Antonia]

sames issues here. playing for 4 days now. first two days were ok. was playin for 3-4 hours in a row. last two days though were a nightmare. 5-10 mins at best. started communication with both my isp and r* and i'll see what's happening. 

ps: rdr2 is the only game i have problems with online play.

[Kean_1]

Several folks are reporting various issues in RDO over the last couple days.  My suggestions is to submit a trouble ticket with R* Support here:

https://support.rockstargames.com/categories/115001624507?redirect_lang=en_us&_ga=2.43637154.687156781.1558287130-1821848105.1558287130

The more people that report these issues the better the chances are of having them addressed.

[Corvex]

On 1/23/2019 at 10:06 PM, jnaron_ngc said:

He asked that I monitor ping thru Xbox network settings

What exact addresses should I ping to check this?

[NF85]

too many tehcnical issues with the game on ps4 now.

you cannot change server shard, the loading screen goes on infinte, even first logg in has a 50/50 chanse of getting stuck on 90%. half of the dailys for atleast bountyhunter are not beeing registered, and today my horse would not move after accepting a bounty.

add in several visual glitches that apparently will not be fixed....time for a break.