I'm not concerned with how they operate their departments within the company. I'm the end user, all I care about is that the product I paid for works properly.
If you buy a new Honda car, and it runs great but the seats suck, you don't say "Honda's drivetrain department did great but their interior division needs help".
No....
You say "Honda needs to fix these seats"
Well, "rockstar" needs to fix their glitches.