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No official Red Dead forum?


LastUnicorn
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5 minutes ago, YodaMan 3D said:

Yes, it is official this is a forum.  I don't think it is backed by Rockstar.  That would require them to pay people to monitor it.

okay you got me there :)  There is no official forum for RDR2, or any other Rockstar game for that matter.  Rockstar doesn't back any forum at all that i can find.

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37 minutes ago, Kormath said:

okay you got me there :)  There is no official forum for RDR2, or any other Rockstar game for that matter.  Rockstar doesn't back any forum at all that i can find.

And they don't cause then they have to pay people to man the stations and pay attention to what we say.  Most in the industry, really don't want to hear what we have to say.  Rockstar has always seemed to be, "Here we made it, you play it, if it doesn't work let us know the problem, we'll fix it.  Now go away."

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1 minute ago, YodaMan 3D said:

And they don't cause then they have to pay people to man the stations and pay attention to what we say.  Most in the industry, really don't want to hear what we have to say.  Rockstar has always seemed to be, "Here we made it, you play it, if it doesn't work let us know the problem, we'll fix it.  Now go away."

the big companies are like that.  Some of the smaller ones have discord forums where you can actually converse with the devs.  I havea few smaller games like that that i play when i'm bored with everything else that actually had some of my suggestions and complaints taken into consideration and used :) 

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8 minutes ago, Kormath said:

the big companies are like that.  Some of the smaller ones have discord forums where you can actually converse with the devs.  I havea few smaller games like that that i play when i'm bored with everything else that actually had some of my suggestions and complaints taken into consideration and used :) 

How many of your issues have actually been fixed?  I have been on a few forums over the years and for the most part they do it for PR, cause unless issues become large issues, they don't get addressed.

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Just now, YodaMan 3D said:

How many of your issues have actually been fixed?  I have been on a few forums over the years and for the most part they do it for PR, cause unless issues become large issues, they don't get addressed.

on those games?  almost all.  There's always going to be small one-off things that not everyone will encounter that they don't do much with.   That's the thing with the discord forum, you get to interact with the dev's and talk to them directly.  Usually you have to be invited, i haven't seen a discord forum that was open to anyone yet.  i made some suggestions in a fan forum for a game and got an invite to their discord forum.  To count that's the third one i've been in.  2 pc games i was chosen to beta test a decade or more ago, and one xbox game this past summer.

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I get you, your right they ussualy do it for PR and hype I dont think rockstar's games need more of either ^^. Also  all the public ussually has to say is a lowlife mass hate spam.

So say if I find a bug or something how exactly can I tell Rocksstar about it ?

 

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4 hours ago, LastUnicorn said:

I get you, your right they ussualy do it for PR and hype I dont think rockstar's games need more of either ^^. Also  all the public ussually has to say is a lowlife mass hate spam.

So say if I find a bug or something how exactly can I tell Rocksstar about it ?

 

Their support page is located here:

https://support.rockstargames.com/categories/115001624507?redirect_lang=en_us&_ga=2.193508269.1879392373.1547563949-1955112014.1545627341

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On 1/14/2019 at 6:38 AM, LastUnicorn said:

I was wondering why is there no official community forums for this game ?

Historically, the last two "official" online game communities I've been a part of have devolved into cesspits of negative energy.  It's one thing to have developers and people who work on the game actively engage the community, but not everyone is suited to handle communicating with "the public" or "the customer".  That's where a lot of companies go wrong in that they not only allow, but encourage team members to answer on behalf of the company in an official capacity, when in reality they're irrefutably better off letting media professionals or community engagement specialists manage the process with limited, tightly controlled access to team members who actively work on a title.

That's not to say that team members unilaterally incapable of interacting with the public, but the company stands to gain very little from the exposure and risk they create by allowing employees unfiltered access to interact with the customer base.  In a case like R* and RDR2, the game has such an enormous install base that there isn't really much to gain by having an official community presence.  By keeping official communication isolated to select gaming journalists, news outlets, and offical press releases, R* limits their exposure to potentially damaging communications by employees who aren't trained on how to effectively communicate with the public.  Branding is VERY important in the modern culture.  People get attached to brands and develop loyalty as a consumer, so it's imperative that a company find an effective way to not only obtain but RETAIN customers.  An official online forum for specific games creates too much exposure to liability to be an asset worth pouring time and resources into, especially at the level that R* is at, when hundreds of millions of dollars are at stake.

People here in the US seem to inaccurately adhere to the notion that the First Amendment, guaranteeing free speech, applies to the private sector.  Nothing could be further from the truth.  The Amendment is there to prevent the government from creating laws to restrict speech.  Private companies absolutely retain the right to monitor employee activity both in and outside the workplace as a condition to employment.  One of the biggest mistakes I see people make (particularly younger people) is the inability to segregate workplace and personal relationships in social media.  I highly encourage everyone to maintain separate social media profiles for work and personal use, because you never know who is reading what you say/post online, and who may report what you're saying to your employer.  Circling back to my original point, folks seem to forget that when they make comments in the public space (which includes online gaming communities), that their employer can be held accountable for their actions under the legal doctrine respondent superior .  When employees participate in official communities of the companies they work for, it creates a very complicated situation for parties on all sides, so R* deciding to eschew an official online community (outside of the Rockstar Games Social Club) makes a lot of sense, especially from a legal and media management perspective.

TL:DR; The most likely reason R* doesn't have an official online community is to limit their exposure in the event that an employee or agent says or does something stupid.  And they really don't need one give the runaway financial success of their titles overall, and consumer brand loyalty.  

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13 minutes ago, BropolloCreed79 said:

Historically, the last two "official" online game communities I've been a part of have devolved into cesspits of negative energy.  It's one thing to have developers and people who work on the game actively engage the community, but not everyone is suited to handle communicating with "the public" or "the customer".  That's where a lot of companies go wrong in that they not only allow, but encourage team members to answer on behalf of the company in an official capacity, when in reality they're irrefutably better off letting media professionals or community engagement specialists manage the process with limited, tightly controlled access to team members who actively work on a title.

That's not to say that team members unilaterally incapable of interacting with the public, but the company stands to gain very little from the exposure and risk they create by allowing employees unfiltered access to interact with the customer base.  In a case like R* and RDR2, the game has such an enormous install base that there isn't really much to gain by having an official community presence.  By keeping official communication isolated to select gaming journalists, news outlets, and offical press releases, R* limits their exposure to potentially damaging communications by employees who aren't trained on how to effectively communicate with the public.  Branding is VERY important in the modern culture.  People get attached to brands and develop loyalty as a consumer, so it's imperative that a company find an effective way to not only obtain but RETAIN customers.  An official online forum for specific games creates too much exposure to liability to be an asset worth pouring time and resources into, especially at the level that R* is at, when hundreds of millions of dollars are at stake.

People here in the US seem to inaccurately adhere to the notion that the First Amendment, guaranteeing free speech, applies to the private sector.  Nothing could be further from the truth.  The Amendment is there to prevent the government from creating laws to restrict speech.  Private companies absolutely retain the right to monitor employee activity both in and outside the workplace as a condition to employment.  One of the biggest mistakes I see people make (particularly younger people) is the inability to segregate workplace and personal relationships in social media.  I highly encourage everyone to maintain separate social media profiles for work and personal use, because you never know who is reading what you say/post online, and who may report what you're saying to your employer.  Circling back to my original point, folks seem to forget that when they make comments in the public space (which includes online gaming communities), that their employer can be held accountable for their actions under the legal doctrine respondent superior .  When employees participate in official communities of the companies they work for, it creates a very complicated situation for parties on all sides, so R* deciding to eschew an official online community (outside of the Rockstar Games Social Club) makes a lot of sense, especially from a legal and media management perspective.

TL:DR; The most likely reason R* doesn't have an official online community is to limit their exposure in the event that an employee or agent says or does something stupid.  And they really don't need one give the runaway financial success of their titles overall, and consumer brand loyalty.  

I feel a connection between myself and one of those cesspools that you mentioned.  The only thing I missed and I may have missed in what you wrote.  Because of technology, I don't think most people know how to communicate with other people in general.  As I have said before some seem to think their way is the only way and then that makes them think that it becomes fact.  In reality, there is always atleast one person some where that will think differently then you and the ability to discuss things open mindedly is a lost skill.

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1 hour ago, YodaMan 3D said:

I feel a connection between myself and one of those cesspools that you mentioned.  The only thing I missed and I may have missed in what you wrote.  Because of technology, I don't think most people know how to communicate with other people in general.  As I have said before some seem to think their way is the only way and then that makes them think that it becomes fact.  In reality, there is always atleast one person some where that will think differently then you and the ability to discuss things open mindedly is a lost skill.

you nailed it.  the current generation would be very hard pressed to write a legitimate english (or whatever their language is) essay without their chat acronyms and slang.  My english teacher way back when would be smacking her metal yardstick on her desk chewing them out for grammar and improper sentences lol.

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1 minute ago, Kormath said:

you nailed it.  the current generation would be very hard pressed to write a legitimate english (or whatever their language is) essay without their chat acronyms and slang.  My english teacher way back when would be smacking her metal yardstick on her desk chewing them out for grammar and improper sentences lol.

So I guess that makes you old enough that if you actually had a question, you can remember going into a library and reading several books on a subject and forming a conclusion based on what you read.  Over pick up your phone asking a question, it sends you to site that may or may not actually have knowledge on the subject and assuming that one source is all you need to become an expert.

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2 hours ago, YodaMan 3D said:

So I guess that makes you old enough that if you actually had a question, you can remember going into a library and reading several books on a subject and forming a conclusion based on what you read.  Over pick up your phone asking a question, it sends you to site that may or may not actually have knowledge on the subject and assuming that one source is all you need to become an expert.

yes.  And i still know how to use the Dewey decimal system to find the book or magazine in the library :)  Those were the days, one dictionary, maybe 2, and 2 encyclopedias to find all your facts in, although around here the Encyclopedia Britannica was used more.  And we had to have 3 resources listed in our papers to show we actually did the research or we would fail on that paper.  I went back to college in 2014 to finish my degree and was amused to find that wikipedia is not (or was not then, may have changed now) recognized by universities as a valid source of information.  If that site was cited on your papers you failed.   

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On 1/15/2019 at 8:13 PM, Kormath said:

although around here the Encyclopedia Britannica was used more

The only thing is, the Encyclopedia Britannica was written by someone too. It used to be written in Edinburgh, the 2nd Edition was written over an upturned barrel in a cottage near Arthur's Seat by a pharmacist from Aberdeen who in his research read about the Montgolfier Brothers and so he built and flew the first hot air balloon in Britain in the half-built Register House in Edinburgh before being chased out of the country for writing seditious political pamphlets and settling in Salem Massachussets where he got washed away in a storm one night and was never found...

I mean, he may have been right about everything he wrote, but I wouldn't take it for granted. The 3rd Edition, which he also wrote, was probably nearer the truth... but I would stick to the later editions.

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19 minutes ago, cory206 said:

The only thing is, the Encyclopedia Britannica was written by someone too. It used to be written in Edinburgh, the 2nd Edition was written over an upturned barrel in a cottage near Arthur's Seat by a pharmacist from Aberdeen who in his research read about the Montgolfier Brothers and so he built and flew the first hot air balloon in Britain in the half-built Register House in Edinburgh before being chased out of the country for writing seditious political pamphlets and settling in Salem Massachussets where he got washed away in a storm one night and was never found...

I mean, he may have been right about everything he wrote, but I wouldn't take it for granted. The 3rd Edition, which he also wrote, was probably nearer the truth... but I would stick to the later editions.

Since the 3rd edition was created in the early/mid 1800's, i'm pretty sure the edition we used in school was much later.  We used the Revised 14th, and probably 15th edition when i was in school.  If you can believe anything on wikipedia ;)

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  • 2 weeks later...
3 hours ago, Cliffs said:

Just note that the link above is to the "online" feedback page.  The "Feedback" option is for feedback regarding RDO only. However, the "Bug / Technical Issue" option will take you to their Support site which will allow you to report problems, etc. for both online and the campaign (the one I linked to). 

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  • 2 weeks later...
20 minutes ago, Cliffs said:

The other huge problem with official forums is the posters attacking the devs for not communicating on a daily basis.

Some forums you have CMs attacking the people of the forums.  It can be a two-way street.  Sad part is the internet can make people less civil.  

Now on the otherside of that, in a forum if a person ask a question.  It is best to get an answer.  Most forums ran by the company, those who are there for the forums either have no clue or are told to say nothing .  Which ends with the same result.

Now here we are pretty lucky, even though it isn't a company ran forum.  @Kean_1 has a pretty good grasp and stays informed on all Rockstar news.  He's pretty good and being able to filter out the facts based on Rockstar released news and rumors from left field.

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I never joined an official forum for any game ever. There are a lot of issues people run into on them that have been mentioned...

Players expecting devs to respond to everything, the pressure for mods and admins to keep themselves in check (dealing with cry babies and trolls). It is a lot of work to run a forum that is active. 

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