Well, what I did was after submitting my abbreviated feedback/bug report I waited for the reply, once I get the reply, I then can reply with my email client and not their little forms which limit you to 1000 characters.
This makes it easier to give a detailed description of your issue and get some back and forth going, in the past it has served me well.
This time, I had replied, they got back to me with a response that showed me that they hadnt really read my reply, so I pointed that out and their next reply was much better.
In that reply we got to the heart of the matter which to me is lack of communication to the community.
I said "I get it, you have a script of responses to work from when users submit bug reports of things you already aware of, but what we want is information good bad or whatever."
I said you put out a newswire nearly every week yet never mention the issues or what you are working on and towards, it would be nice to read that you are working on xyz in an attempt to remedy the server issues, or you have a plan or you have tried these things and yet the problem remains, anything at all so we know that you are indeed working on what we are struggling with, when you dont communicate with us, out of desperation people start losing faith in the game and whether you are taking these issues seriously, etc...
I mean when they say we are aware, stay tuned to the news wire then they dont say anything in the news wire, its like, hey wth?
So it was after all this that I got that reply I posted part of.
Also, it was over 2 or 3 consecutive days, like each day I would find a reply, and then I would reply, and the next day I would find the next reply, etc..
Anyway, in the end there is nothing these folks that are talking to us can tell us , because they dont know, they are just doing a job, and they are there to record everything and then tell the developers who prioritize what they are going to work on based on all sorts of factors.
Sadly things are pretty much the same after the update and that stinks although it was expected, I figured the update was enough to get out that it gave them a reprieve from the spawn issues for a week while xbx users gobble up the new content, maybe even play some story mode during this time.
Hopefully they get to it and soon, it sucks that they arent a lot more transparent, I really dislike when a company just sort of ignores its community, I mean lets face it, we love this game for one reason or another, we complain because we are frustrated and we want it to work.
We know its potential and we are dying to just turn it on, have everything work and enjoy some interesting sessions, this game can be so amazing at times, especially when you arent frustrated over daily challenges to cook some pork which normally would be a non issue and you know there is little chance of you finding a pig, hog or boar anywhere in the game right now, it just makes me not want to play.
If it werent for the daily challenge streak, I wouldnt even turn the game in til they get it fixed personally, but I am not willing to give up my streak and have to begin again over it, I just pop in, do at least one then as soon as it isnt easy or it is frustrating, I bail.
I am in the beginning of a new game in story mode, and now that they released this update for story mode for xbx players I am actually excited to play it, so for me anyway this is my focus while they get it worked out.
All we can do is wait and hope.
The sad reality is we have lost I fear maybe even the bulk of our base, yeah there are a lot of players, no doubt, but have you looked at the player list closely?
How many players over level 100 in any given session, over 200?, 300?
In my last 10 sessions, it has been me at level 330 or so, and then maybe one other person in the 200's but sometimes not even that today it was two people in the 120's and everyone else, much lower, I would say the majority of players were under level 40.
So where are all the high level players? they left, they were bored with it, tired of waiting, and they just dont play.
Now if many are like me, they pop in and out quickly to check and then leave again, you may see a huge surge of players the day it gets resolved, but I fear we may not, Rockstar may have lost them for good.
When I was playing and ranking up from level 38 til level 100, I was usually one of the lowest ranks in the game, and it was filled with 2,3,4 and even rank 500 level players, but today it is just the opposite.
Rockstar probably figures, it cant be helped, plus we already sold them the game, I would guess only a small % of players ever buy gold, so once they sell the game that is it, and once they have your money they dont care if you play or not, maybe? I dont know, just seems like that sometimes.