Zach Posted August 22, 2019 Share Posted August 22, 2019 (edited) Dude, **** this game Rockstar **** their servers. Single player story mode hands down one of the best things I've played in 10 years in over a decade, but the online and customer support there at Rockstar ****ing joke. Simply put ****ing joke. I went over 30 emails, yes 30 emails back and forth with Rockstar to try and "fix" the disconnection issue. the bottom line is Rockstar servers suck ass and they won't admit to any of their faults they try to blame it all on you and when they can't blame it on you they turned your ISP. Umm I'm sorry, but Mediacom is one of the biggest cable providers in the United States, And if every Mediacom customer is having this issue then that's over half of rock stars consumer base so that obviously is a ****ing lie but they won't admit it. But my idea here is, and hopefully you all are with me on this, it's sort of a storm area 51 but this case storm Rockstar type situation. I seen a video the other day where a guy actually got a refund for Madden 2019 because of the online being broken. I think the same should apply to Rockstar and their servers being broken. They charge you out the ass in microtransactions for gold and money but yet if you disconnect because of a rockstar server error than everything you've done in the last 15 minutes does not count but here's the strange yet convenient part for Rockstar, all the money you spend, all the provisions you consume, and all the ammo you consume all counts so when you reload that's all gone but the stats that you were striving for let's say you were going for three headshot kills in a showdown because it was a daily challenge you used up your provisions you used up your ammo but yet you get kicked from the game after you got your three headshots but the game kicks you before it ended. When you load up, all your sh*t's gone, but the stats remain unchanged. It was like you did all of that for absolutely nothing but in the end you are actually in the negative because everything that you bought or crafted is now gone but the money doesn't return to your bank account it's gone as well. That to me is broken in the game shouldn't have left beta. Speaking of beta, they were making microtransactions during beta how is that legal!? So I say we all email Rockstar or sign a petition for a refund or an upgrade to the ultimate edition give us something at since you're taking so much away you pieces of [REMOVED]!! Edited August 22, 2019 by Kean_1 Dodging swear filter. Removed text.. 1 Link to comment Share on other sites More sharing options...
The_Liquor Posted August 22, 2019 Share Posted August 22, 2019 Honestly, I’ve never found the servers all that bad other than a few days some time in the past... they seemed to fix it. Granted, I haven’t played in a while, so things could be bad now and I wouldn’t know... second, I’ve spent $5 or so on micro transactions, to buy the special one time offer of gold bars. So I don’t feel like I’m being ‘charged out the ass’ on micro transactions... I doubt this is the type of situation that calls for mass refunds or class action lawsuits or the likes. But I can get how having a series of disconnects can be very frustrating. Bet even when I’ve been disconnected the odd time in the past I’m pretty sure I’ve only lost a few pelts and the likes, nothing to go panicking about. Link to comment Share on other sites More sharing options...
Vaderspupil Posted August 22, 2019 Share Posted August 22, 2019 Don't let the door hit you on the way out. 1 1 Link to comment Share on other sites More sharing options...
Bucnation3139 Posted August 22, 2019 Share Posted August 22, 2019 Sorry for your frustrations bud but all I'm with you on is that the story mode will never be matched. There is nothing forcing you to take part in microtransactions. Disconnects are part of every online game. Its not personal. Don't think you will get any refund do to these issues and I do share your anger at these problems. If I sent a ticket every time I was out money for camp issues , lost pelts , or being kicked during high paying stranger missions ide own rockstar ! Again sorry your having such trouble. 1 Link to comment Share on other sites More sharing options...
Kean_1 Posted August 22, 2019 Share Posted August 22, 2019 With you? ......sorry, no. I can understand that you are having disconnect issues but quite frankly, there's a whole lot of people that aren't. ....or they are part of a larger, temporary issue which eventually gets fixed as Liquor pointed out. .......but I'm not going to boycott a game or join a cause against it when it works for me and I enjoy it. Sorry you can't get your particular problem resolved but perhaps it's time you cut your losses and move on if you feel this frustrated and betrayed. I've had to do the same with a couple games over the decades. It's not worth stressing over. 1 Link to comment Share on other sites More sharing options...
Melizmator Posted August 22, 2019 Share Posted August 22, 2019 I had the same problem in the beginning in November, constant disconnects , turned out it is really only your ISP PLEASE believe me, I changed to other carrier and to my amazement it worked , although I got disconnected sometimes but not so often as with the first ISP, BUT I searched the internet and found solution to get no disconnects at all , the only feasible nsolution is to check if certain ports are open , in my case MY ISP is blocking ports but they offer additional service, not for free, for gamers and this worked for me, since that I don't blame Rockstar anymore it's ISP fault only 1 Link to comment Share on other sites More sharing options...
Kean_1 Posted August 22, 2019 Share Posted August 22, 2019 ....and to add to that..... When R* suggests the problem might be on your end and to contact your ISP, thats not to suggest that everyone with he same ISP are having issues or that because others with the same ISP who don't have problems is proof that it isn't related to that in your cae. The issue can also be on your end simply due to location, traffic, other equipment, etc. .....but then again, it might not be. My point is, your argument about Mediacom being a large provider and the large customer base is moot That does not mean that individuals still do not have issues using their service. Link to comment Share on other sites More sharing options...
jnaron_ngc Posted August 22, 2019 Share Posted August 22, 2019 Mediacom is really not the core issue Kean_1. R* is the issue. I also have interacted with R* Support many times. I have over 100 emails in my chain with them. Unfortunately for us not all support employees are equal. Some are better, and some are worse at addressing the issue you are having. Mine has always been disconnects. Some rep's are honest and speak the truth as far as they know it. Which is small I was told the support team never meets with the design team, not ever, not even by video or tele-conference. A written report is sent with our issues outlined. That is no way to run a game company. I was also told there are no dedicated servers, peer to peer. Meaning your machine or mine is the host, either of us quit the connection is dropped. I would have thought that after GTAO they would easily step into this game and create a solid winner right away. Different support team as well as design team, OK, but why not learn from GTAO. I just don't get it. I also want to admit how much I play said messed up game. I just love it's beauty and openness. Link to comment Share on other sites More sharing options...
Kean_1 Posted August 22, 2019 Share Posted August 22, 2019 14 minutes ago, jnaron_ngc said: Mediacom is really not the core issue Kean_1. Never said it was. I was addressing his reasoning. .....but again, if he's not getting anywhere with R* to help solve his issue and neither he nor his ISP can't find any problem on his end, then maybe it's time to cut bait and move on. If he has truly exhausted all avenues so what else can we say? .....sorry? I just think it's unrealistic for him to expect everyone to rally behind his cause when quite frankly, most of us don't share his issue. 1 Link to comment Share on other sites More sharing options...
jnaron_ngc Posted August 23, 2019 Share Posted August 23, 2019 "My point is, your argument about Mediacom being a large provider and the large customer base is moot That does not mean that individuals still do not have issues using their service. " Yeah you did! So as long as your connection status is OK, the heck with those of us who are having issues since beta began! We are many in number. You have no idea how messed up this R* Support is because you apparently don't have any issues, and therefore don't speak to them. Or maybe you are one of them??? Link to comment Share on other sites More sharing options...
Born Homicidal Posted August 23, 2019 Share Posted August 23, 2019 yeah rockstar does suck ass. Link to comment Share on other sites More sharing options...
Kean_1 Posted August 23, 2019 Share Posted August 23, 2019 1 hour ago, jnaron_ngc said: "My point is, your argument about Mediacom being a large provider and the large customer base is moot That does not mean that individuals still do not have issues using their service. " Yeah you did! So as long as your connection status is OK, the heck with those of us who are having issues since beta began! We are many in number. You have no idea how messed up this R* Support is because you apparently don't have any issues, and therefore don't speak to them. Or maybe you are one of them??? You clearly missed my point but that's ok. I have had issues and have had interactions with R* Support on a number of occasions. I've even mentioned some of those in the forums here. I will say most of the interactions were quite positive IME except for one that I was eventually able to get an answer to with an escalation. I'm not saying everyone will have the same experience but that was mine. As for the insinuation that I'm some kind of shill for R*, I'm not even going to go there with you @jnaron_ngc. I think it's better to just end that exchange here because I don't care to be disrespected anymore than I'm sure you would. 2 Link to comment Share on other sites More sharing options...
Bucnation3139 Posted August 23, 2019 Share Posted August 23, 2019 6 minutes ago, Kean_1 said: You clearly missed my point but that's ok. I have had issues and have had interactions with R* Support on a number of occasions. I've even mentioned some of those in the forums here. I will say most of the interactions were quite positive IME except for one that I was eventually able to get an answer to with an escalation. I'm not saying everyone will have the same experience but that was mine. As for the insinuation that I'm some kind of shill for R*, I'm not even going to go there with you @jnaron_ngc. I think it's better to just end that exchange here because I don't care to be disrespected anymore than I'm sure you would. Revrand !! 100% Link to comment Share on other sites More sharing options...
Antonia Posted August 24, 2019 Share Posted August 24, 2019 (edited) usually those people with 5 posts charging at forums endlessly cursing, they only want to unleash the day's frustration after a bad situation with servers and stuff. I had far worse problems than the OP with the game and after i reached Rank 2 support (i insisted 6-7 days) we managed to fix most of the problems. Edited August 24, 2019 by Antonia Link to comment Share on other sites More sharing options...
Kean_1 Posted August 24, 2019 Share Posted August 24, 2019 22 hours ago, Chris Arbaugh said: Revrand !! 100% I take no joy in it and unfortunately other public posts were made elsewhere directly after this questioning my character / motives that had to be removed and dealt with. 4 hours ago, Antonia said: usually those people with 5 posts charging at forums endlessly cursing, they only want to unleash the day's frustration after a bad situation with servers and stuff. I had far worse problems than the OP with the game and after i reached Rank 2 support (i insisted 6-7 days) we managed to fix most of the problems. Yeah, I get the frustration and even think venting about it can be therapeutic (less the filter dodging ). I also had problems with 1st Tier support but success when my issues were escalated. Unfortunately, it seems the OP has not up to this point assuming the root it is not what they say. btw, I believe a quote by me was taken out of context implying I was trying to point the finger squarely on the OP or their ISP. I wasn't when you look at the omitted sentence above that in the original post: "The issue can also be on your end simply due to location, traffic, other equipment, etc. .....but then again, it might not be. My point is, your argument about Mediacom being a large provider and the large customer base is moot That does not mean that individuals still do not have issues using their service." Again, I am not suggesting the OP's issue with the game is definitely with his ISP nor am I saying he didn't have a bad experience with R* Support. ....an entity I have no affiliation with btw. I have had issues with the game and with Support as well as mentioned. I also know disconnect issues still haunt some since the beginning of RDO's launch. In fact, I think one of our fellow moderators ( @BropolloCreed79 ) is still plagued by DC problems. While I think it's obvious there's little chance that the OPs revolt will gain traction, I hope his issues finally get resolved or perhaps is able to move on from RDO if that's his intention. 1 Link to comment Share on other sites More sharing options...
BropolloCreed79 Posted August 30, 2019 Share Posted August 30, 2019 On 8/24/2019 at 12:10 PM, Kean_1 said: In fact, I think one of our fellow moderators ( @BropolloCreed79 ) is still plagued by DC problems I've switched routers, modems, settings.... there's a conspiracy, I tell you! 1 Link to comment Share on other sites More sharing options...
MatrimThGambler Posted September 25, 2019 Share Posted September 25, 2019 It's 100% Mediacom, I have the exact same issues. Google a bit, a lot of people with Mediacom have this issue. I just uninstalled the game and GTA V, can't stay connected to those servers either. Link to comment Share on other sites More sharing options...
BropolloCreed79 Posted September 25, 2019 Share Posted September 25, 2019 51 minutes ago, MatrimThGambler said: It's 100% Mediacom, I have the exact same issues. Google a bit, a lot of people with Mediacom have this issue. I just uninstalled the game and GTA V, can't stay connected to those servers either. I'm happy to report that my issues have improved greatly in the last few patches. Cox is my ISP, and this is literally the only game in my library I've had issues with. Whatever they've been doing on the backend is working, because I'm actually able to play for HOURS at a time now, with only one or two inconvenient disconnects, usually one right at the beginning, and one about an hour or 90 minutes in. It's not perfect, but it's a big improvement from where it was when I jumped ship back in March for The Division 2. 2 Link to comment Share on other sites More sharing options...
lumper Posted September 27, 2019 Share Posted September 27, 2019 I wonder if this is a ps4 thing mostly or regional issue maybe? Ive never had disco problems I mean sure it has happened, maybe 1 in 10 sessions very rarely really. Im on xbox but I wonder if it has anything to do with xbox live or Sony's version or maybe the Playstation servers vs the xbox servers? None of my friends who play seem to have any above average disconnect issues either so it got me thinking, maybe it is on your end? I know lots of people have had problems that Ive read about but I dont know anyone personally and my experience has been great. It sucks and I cant imagine how frustrating it must be for you. Link to comment Share on other sites More sharing options...
Kean_1 Posted September 27, 2019 Share Posted September 27, 2019 There are those of us with PS4s that rarely get connection issues. The only time I get them is usually when everyone else seems to be getting them after an update, etc. It's the same thing as when people talk about animals not spawning. .....I never really had that issue. Either way, it still occurs for some and IMO enough that it should still be considered a problem. Link to comment Share on other sites More sharing options...
BeDoomed Posted September 27, 2019 Share Posted September 27, 2019 I feel for your frustration that you can't enjoy this game to the same extent as many others do. As echoed in many posts, if you and your next door neighbour have same ISP, you may still have different experience to each other. Additionally, no one is forcing you into micro transactions, you can earn gold through playing the game, it's easy, it just takes time. You are correct, the story mode is a masterpiece! If you decide to enquire with your ISP or change the ISP, best of luck. If you decide to wait it out and keep trying, best of luck again. If you decide that RDO is not for you, well, best of luck with enjoying another game. I am not with you though, I really enjoy RDO and intend to continue my characters adventures for many more months, maybe even years. Link to comment Share on other sites More sharing options...
McLawDiz Posted September 27, 2019 Share Posted September 27, 2019 I can agree about the disconnects, because i had them ALL the time in the beginning of the beta. I have had 1 disconnect since June.. All i did what to Portforward below.. After that, no issues... at all.. Red Dead Redemption 2 - Playstation 4 TCP: 465,983,1935,3478-3480,10070-10080,30211-30217 UDP: 3074,3478-3479,6672,61455-61458 Red Dead Redemption 2 - Xbox One TCP: 3074,30211-30217 UDP: 88,500,3047,3074,3544,4500,6672,61455-61458 1 Link to comment Share on other sites More sharing options...
BropolloCreed79 Posted September 27, 2019 Share Posted September 27, 2019 On 8/23/2019 at 11:30 AM, Born Homicidal said: yeah rockstar does suck ass. Some of us enjoy that. On 8/24/2019 at 7:39 AM, Antonia said: usually those people with 5 posts charging at forums endlessly cursing, they only want to unleash the day's frustration after a bad situation with servers and stuff. I had far worse problems than the OP with the game and after i reached Rank 2 support (i insisted 6-7 days) we managed to fix most of the problems. Curious as to what the specific issue was for you, if you can recall. It may be illuminating for those of us who still experience frequent disruptions (it has gotten better since the last patch, at least for me) and have tired all the "FAQ" quick fixes (NAT Type, port forwarding, hard lining, etc). It'd bother me more, but it gives me time to mosey over to the beer fridge and grab a pint while I load in. 3 hours ago, McLawDiz said: I can agree about the disconnects, because i had them ALL the time in the beginning of the beta. I have had 1 disconnect since June.. All i did what to Portforward below.. After that, no issues... at all.. Red Dead Redemption 2 - Playstation 4 TCP: 465,983,1935,3478-3480,10070-10080,30211-30217 UDP: 3074,3478-3479,6672,61455-61458 Red Dead Redemption 2 - Xbox One TCP: 3074,30211-30217 UDP: 88,500,3047,3074,3544,4500,6672,61455-61458 I port forwarded on about day 5 after RDO went live, and it didn't do much to fix the issue, but I'm glad it works for some folks. Link to comment Share on other sites More sharing options...
Antonia Posted September 27, 2019 Share Posted September 27, 2019 5 hours ago, BropolloCreed79 said: Curious as to what the specific issue was for you, if you can recall. It may be illuminating for those of us who still experience frequent disruptions (it has gotten better since the last patch, at least for me) and have tired all the "FAQ" quick fixes (NAT Type, port forwarding, hard lining, etc). It'd bother me more, but it gives me time to mosey over to the beer fridge and grab a pint while I load in. disconnections you know that famous error that still exists after updates lol Link to comment Share on other sites More sharing options...
Ragee503 Posted September 27, 2019 Share Posted September 27, 2019 9 hours ago, McLawDiz said: I can agree about the disconnects, because i had them ALL the time in the beginning of the beta. I have had 1 disconnect since June.. All i did what to Portforward below.. After that, no issues... at all.. Red Dead Redemption 2 - Playstation 4 TCP: 465,983,1935,3478-3480,10070-10080,30211-30217 UDP: 3074,3478-3479,6672,61455-61458 Red Dead Redemption 2 - Xbox One TCP: 3074,30211-30217 UDP: 88,500,3047,3074,3544,4500,6672,61455-61458 gonna give it a spin and see if it helps. Link to comment Share on other sites More sharing options...
DNMNetTech Posted September 27, 2019 Share Posted September 27, 2019 40 minutes ago, Ragee503 said: gonna give it a spin and see if it helps. We have 2 people playing so port forwarding wouldn't work as a solution. Bummer. Link to comment Share on other sites More sharing options...
BropolloCreed79 Posted September 28, 2019 Share Posted September 28, 2019 23 hours ago, BropolloCreed79 said: Some of us enjoy that. Curious as to what the specific issue was for you, if you can recall. It may be illuminating for those of us who still experience frequent disruptions (it has gotten better since the last patch, at least for me) and have tired all the "FAQ" quick fixes (NAT Type, port forwarding, hard lining, etc). It'd bother me more, but it gives me time to mosey over to the beer fridge and grab a pint while I load in. I port forwarded on about day 5 after RDO went live, and it didn't do much to fix the issue, but I'm glad it works for some folks. I meant what, specifically, was the cause of your disconnects. Was it a router or PS4/XBo setting? Did you need to surround it with healing crystals and cleanse it by burning sage next to it? Clear your browser history? Link to comment Share on other sites More sharing options...
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